Fully remote and based in Virginia, Mississippi, or Louisiana.

This position is the go-to expert for the company’s hull software system. It combines full-cycle, hands-on software demonstration, installation, and maximize utilizilation with customers. Handle complex technical questions, deliver practical training, and bring customer feedback back to the company’s software engineers.

Travel will consist approximately 25-40% both domestically and international travel – must possess a valid Passport to travel outside of the USA.

Job Description:

• Providing technical support and training to help customers adopt and use the software effectively throughout their projects.

• Advise customers on hull structure modeling and efficient ways of working with software system

• Solve technical questions and troubleshooting complex issues.

• Set up and run training sessions both remotely and at customer sites.

• Participate in the sales process as our technical software expert giving software demonstrations.

• Process customer feedback into clear and actionable input for product development.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Engineering, Computer Science, or a related technical field. A degree in Naval Architecture, Shipbuilding, Mechanical Engineering, or a related Marine Engineering discipline is preferred.

• 3+ years experience in shipbuilding, structural design, engineering, and/or 3D CAD.

• Strong understanding of the U.S. maritime industry. We especially value experience in military shipyard environments.

• High customer orientation and proactive problem-solving skills.

• Exceptional communication skills with strong public speaking ability for training and demos.

• Ability to work independently and in cross-functional teams.

• Basic programming knowledge (for instance C++) is considered a plus.

• Candidates must be legally authorized to work in the United States on a permanent basis. Visa sponsorship is not available for this role.

Employment is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.