Technical Project Manager – Window Washing Systems
Technical Project Manager – Cruise Ship Window Washing & Access Systems
Industry: Maritime / Cruise / Specialized Marine Equipment
Position Type: Full-Time
Location: Oakland Park, FL
Travel: Domestic and International Travel Required
Position Overview
We are seeking an experienced Technical Project Manager to oversee the inspection, maintenance, repair, refurbishment, and modernization of existing window washing and exterior access systems installed aboard cruise ships.
This position will be responsible for managing technical service projects, coordinating field service teams, troubleshooting complex equipment issues, and ensuring the safe and reliable operation of specialized access equipment across cruise vessel fleets.
The successful candidate will work closely with cruise line technical departments, vessel management teams, equipment manufacturers, and service contractors to plan and execute maintenance and repair projects while minimizing vessel downtime and operational disruption.
The ideal candidate will have a strong mechanical or electromechanical background, combined with experience managing technical service operations involving lifting equipment, suspended access systems, hydraulics, and electrical controls.
Key Responsibilities
Technical Project Management
- Manage maintenance, repair, overhaul, and equipment modernization projects involving existing cruise ship window washing systems.
- Develop project schedules, budgets, service plans, and technical work scopes.
- Coordinate onboard service activities during vessel operations, port calls, and scheduled drydock periods.
- Manage multiple projects across different vessels and geographic locations.
- Coordinate technicians, subcontractors, equipment manufacturers, and replacement parts suppliers.
- Monitor project performance, costs, schedules, and customer satisfaction.
Equipment Maintenance & Troubleshooting
- Oversee inspections, preventive maintenance, corrective maintenance, and repairs of specialized window washing and exterior access equipment.
- Troubleshoot mechanical, hydraulic, electrical, and control system failures.
- Manage repairs and replacement of hoists, winches, davits, suspended platforms, motors, gearboxes, cables, and associated components.
- Evaluate equipment condition and recommend repairs, upgrades, or replacement when appropriate.
- Develop preventive maintenance programs to improve equipment reliability and extend service life.
- Coordinate technical investigations and root cause analysis of recurring equipment failures.
Field Service & Fleet Support
- Plan and coordinate onboard service visits with cruise line technical management and vessel personnel.
- Supervise field service technicians and external contractors.
- Ensure service activities comply with applicable safety procedures, manufacturer requirements, and relevant maritime regulations.
- Coordinate equipment inspections, functional testing, load testing, and certification where required.
- Prepare technical service reports, inspection findings, and repair recommendations.
- Provide technical support for urgent equipment failures and operational issues.
Customer & Vendor Management
- Serve as the primary technical contact for cruise line customers regarding equipment service and repair projects.
- Maintain relationships with vessel technical superintendents, fleet managers, and shipboard engineering departments.
- Coordinate with original equipment manufacturers and specialized service providers.
- Prepare technical quotations, repair proposals, and project cost estimates.
- Identify opportunities for equipment refurbishment, modernization, and long-term maintenance agreements.
Preferred Qualifications
- Degree or technical qualification in Mechanical Engineering, Marine Engineering, Electrical Engineering, or a related discipline; equivalent relevant experience considered.
- Minimum 3 years of experience in technical project management, equipment maintenance, field service, or industrial machinery support.
- Strong understanding of mechanical equipment, hydraulics, electrical systems, and equipment controls.
- Experience troubleshooting, maintaining, or repairing complex mechanical or electromechanical systems.
- Ability to interpret engineering drawings, electrical schematics, hydraulic diagrams, and technical manuals.
- Experience coordinating field service personnel, contractors, and equipment suppliers.
- Strong project planning, budgeting, and customer communication skills.
- Willingness and ability to travel internationally and work aboard operational vessels.
- Experience with cruise ship window washing systems, building maintenance units (BMUs), or façade access equipment.
- Experience with suspended access platforms, davit systems, winches, hoists, and lifting equipment.
- Previous employment with a marine equipment manufacturer, industrial maintenance company, or specialized access equipment service provider.
- Experience managing technical service projects aboard cruise ships or other commercial vessels.
- Familiarity with relevant maritime safety requirements and classification society standards.
- Knowledge of PLC controls, hydraulic power units, motors, and industrial electrical systems.
- Experience coordinating repairs during short vessel port calls or scheduled drydock periods.
Ideal Candidate
Experience in the cruise industry is advantageous but not essential. Candidates from building maintenance equipment, façade access systems, industrial lifting equipment, offshore equipment, and specialized mechanical service industries are encouraged to apply.